COMPLIANCE CORNER

PlanNet Reps are NOT Travel Experts - and that's OK!

PlanNet Marketing Reps are amazing marketers - their job is to sell the InteleTravel ITA product. The Rep should have some knowledge about the product they sell, but they won't give specific directions for booking travel, earning travel commissions, or other travel related matters. If you buy a car from a car dealership the salesman can give you some basic information about the car, but they won't give you step by step instructions on changing the oil or fixing the transmission, because that isn't their job.

The InteleTravel Agent should know about booking travel, earning travel commissions, completing various levels of certification, etc. I know that many PlanNet Reps are ALSO InteleTravel Agents. Why? They see the value of the product they are selling. That doesn't mean that every person who is a Rep and an Agent is a travel expert or is booking travel actively for others. There are also some Reps who choose NOT to be Agents. There are also some Agents who choose to only sell travel and not pursue a Rep business with PlanNet Marketing. That is each person's choice - each person can choose to be a Rep only, an ITA (InteleTravel Agent) only, or both!

Reps - make sure you’re supporting your team members – both Reps and Agents.

If you aren’t a travel expert and you have new Agents who have purchased an ITA from you who are looking for expert help and advice – make sure you help them get what they need. Connect them with another Rep on your team who is a Rockstar Agent as well, or connect them with the expert staff at InteleTravel.

If your downline Reps need help building, training, presenting, advertising, etc. – show them the steps to take to make their efforts successful. If you don’t know those steps – talk to your sponsor or your upline Director. There is always someone ready and willing to assist. As always, PlanNet Marketing’s fabulous S-Team (Support Team) is available to help too.

Whether you’re a travel expert or travel novice – you can still sell this amazing product, earn commissions, and grow a successful team. We’re all here to help. Success is worth the effort. You can do this!

~Amanda Restivo, Vice President, Compliance -- arestivo@plannetmarketing.com

CUSTOMER SUPPORT Q&A

Q: When I change my PlanNet Marketing account information (email address,phone number, mailing address) will that change automatically take place on Hyperwallet and Inteletravel?

A: No. Each company will need to be notified separately.

PlanNet Marketing can be contacted at 470-443-9330 or support@plannetmarketing.com.
Hyperwallet can be contacted at 855-244-7984 or support@paylution.com.
Inteletravel can be contacted at 800-873-5353 or customerservice@inteletravel.com.

~ Sarah Muscarella, Manager of Customer Support

MARKETING MATTERS

PlanNet Escapes Orlando is almost sold out!

If you plan to attend, now is the time to make your reservation! You can book your room by emailing mharris@plannetmarketing.com.

~ LeAnn Troeckler, Chief Operations Officer

Good Friday Morning from the Marketing side of the PlanNet!

In case you missed the daily morning Vitamin Call you can find the recorded call posted in your Virtual Office Library, or on the Mobile App.

In the Virtual Office: Click on the Virtual Office dropdown menu > Information Center > Library > Scroll down to find the "Audio for Current Calls"

On the Mobile App: Click the menu in the upper left corner > Training Center > the calls are listed there. Don't miss your daily dose of inspiration!

~ LisaMarie Klinger, Vice President Marketing Administration