Q: If I get locked out of my Paylution account, how do I get it unlocked?
A: Call PlanNet Marketing Customer Support at 470-443-9330 or Paylution at 855-244-7984. After you verify the answers to your security questions the account will be unlocked. You may also request a password reset at that time if you have forgotten it.
~Sarah Muscarella, Manager of Customer Support